Real results
Problem → what we did → outcome.
NGO operations: follow-ups + receipts
Problem: manual follow-ups, delayed receipts, inconsistent execution.
What we did: structured WhatsApp workflows, automated reminders/receipts, and added simple reporting.
Outcome: 70% reduction in manual follow-ups.
SMB ops: reporting turnaround
Problem: fragmented reporting and slow decision cycles.
What we did: defined KPIs and built leadership-ready dashboards with clear weekly rhythms.
Outcome: reporting time cut from days to minutes.
Payments: visibility + reconciliation
Problem: unclear payment status and manual reconciliation.
What we did: automated WhatsApp nudges, status tracking, and lightweight reporting.
Outcome: improved payment & revenue visibility.